Shipping policy
Order Processing & Handling
All orders are processed and packed within 1–3 business days (excluding weekends and holidays). Once your order has shipped, you will receive a confirmation email containing your tracking information.
Domestic Shipping Rates & Estimates
Shipping charges for your order will be calculated and displayed at checkout. Standard domestic shipping typically arrives within 3–7 business days after processing.
Order Status & Tracking
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at info@coyotesails.com with your name and order number, and we will look into it for you.
Lost, Stolen, or Damaged Packages
Coyote Sails is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. If your package arrives damaged, please save all packaging materials and damaged goods before filing a claim with the carrier.